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By the end of this workshop, participants should be able to:
* Identify what business etiquette is and why it’s important
* Network with confidence
* Present themselves professionally
* Understand the importance of dress codes and what they mean
* Understand how to use a business card effectively
* Remember names easily
* How to conduct themselves at a business lunch
* Understand basic guidelines regarding, grammar standards in all written communication
* Understand telephone etiquette
* Understand the benefits of international etiquette


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