Active Listening

Active Listening Listening to someone is, as Winston Churchill put it, “the highest compliment you can give to someone”. How well do you listen?  What levels are your communication skills at? We all know we given two ears and one mouth and should use them in that proportion, but do we? Experts tell us that…

Objection Prevention

Objection Prevention Wouldn’t it be great if we could prevent objections before they come up? Wouldn’t it also be great if we were proactive rather than reactive when managing common objections thus getting them handled and out of the way early? There are no new objections.  We know, from experience, dependent on our industry, what…

Performing Level @ 10

Performing @ Level 10 What level do you perform at on a daily basis? Athletes in particular are asked this many times daily. Ask yourself … On a scale of 1 to 10, one being the lowest level of satisfaction and enjoyment and ten being the best you can be, what level are you at…